Dealing with Turntable.fm, A Smart Move for Record Companies

The folks at Turntable.fm got a lot of cooperation and help from the record companies. In an interview with Billboard, co-founder Seth Goldstein had this to say:

“We felt that from the get-go the labels were absolutely different from what I’d been led to believe. They gave us a lot of time and attention. Compared to their user base, we’re a tiny service in the broad scheme of things.”

turntable.fm

The notoriously tough-to-deal-with industry seems to have made a one-eighty. I doubt it’s because they felt like being nice. They see something in Turntable.fm.

They see one of the most valuable music marketing tools since Mtv.

Turntable.fm can be used much like Pandora Radio, but instead of The Human Genome Project selecting your next song, it’s another user. It’s the social Pandora. I dare say it’s more social than Spotify combined with Facebook.

It’s pretty simple, a user can be a DJ or a listener. If he’s a DJ, his songs are played alongside the songs of the other DJs. If he’s a listener, he has the option to say a song is “Awesome,” “Lame,” or to just listen. While a song is playing, links to Amazon, iTunes, Spotify, and other services are displayed.

This interactive music listening platform causes music to be the main stimulus rather than a background stimulus.

Turntable.fm won’t be much use to passive listeners who already have Spotify, radio, or Pandora. Therefore, it becomes a community of people who listen to music for an emotional or intellectual experience; active listeners. These are the people who purchase the most music, and they’re often the early adopters.

Turntable.fm also makes music listening more social than ever. It’s the virtual-reality equivalent of being in a club or hanging out with friends, with the main purpose being to share and listen to music. And the whole process is democratic, you can vote whether a song should be played or not. It’s like radio, minus the radio personalities, but your requests get played more often.

The recording industry has been needing something like this. It is the best music discovery tool on the web. It basically uses word-of-mouth to promote music. If it can become as popular as something like Last.fm, the record labels will have made a wise decision. If the listening service flops, they won’t have lost anything.

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Take a Fun Break with Kit Kat

This is brilliant marketing. Happy Friday!

Thanks to Ad Pitch Blog for making me aware of this awesome campaign!

Why Do You Use Social Media?

In December of 2010, I finished my senior thesis. My thesis paper looked at the uses and gratifications of user-generated content.

Social Media OutpostsThere are several reasons people use UGC (basically synonymous with “social media“), and they’re always changing. Knowing these uses and gratifications help in determining the success of a UGC platform, and in social media marketing.

When I was writing my paper, I found six main uses and gratifications of social media; two reasons for producing content, two for consuming content, and two for interacting/participating.

The two main reasons for consumer creation of content were self-expression and professional development.

For content consumption, the two reasons were entertainment and information.

And the two main reasons consumers interact (comment, rate, etc.) were social interaction and community development.

It’s been over a year since I wrote that paper, and social media is changing as fast as ever. The uses are changing too.

Now, I’m interested to hear what reasons you have for using social media. Why did you post your latest status update? Why did you comment on that YouTube video?

Let’s do a brainstorm of reasons we use social media!

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Social Media Quick Tip: Interact

Boy have I had a busy weekend! And I work at 7:00am Monday morning. Don’t worry, I still found time to get you an episode of Medium Joe TV!

Blog Buffet: March 16th, 2012

Blog Buffet is the part of Medium Joe where I list a few of my favorite blog posts from the week. I only select posts of the highest quality!

If you’d like to be updated on these links as soon as I find them, Like Medium Joe on Facebook!

Twitter, the Startup that Wouldn’t Die @ Bloomberg Businessweek

Everything Your Employees Need to Know About Social Media @ Mashable

The ’118′: The Modern Elevator Pitch @ Success

Facebook’s 6-Point Plan for Building Brands in the Social Media Age @ Mashable

In Age of Pinterest, Instagram, Marketers Need an Image Strategy @ AdAge Digital

How to Defeat the Social Media Skeptics in Your Company @ Mashable

Do you know of an article or blog that would be suitable for Blog Buffet? Drop me a line: mediumjoeblog@gmail.com

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Mad Men Create Awesome Campaign

 

Leave it to the advertising world’s most entertaining historians to twist the latest internet fad into an ingenious advertisement. I’m going to step out on a limb and say this is one of the best social media marketing plans yet. It’s simple to be a part of (to interact), it’s fun to check, the content is constantly fresh, and it is specific to the show itself. It is #Draping (a spin off of Planking). Check out Mad Men’s Draping Tumblr.

Another brilliant idea the Mad Men guys have had recently is offering downloadable Facebook Timeline Covers that look awesome.

I can’t wait for the Mad Men Season 5 premiere on March 25th!

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Dollar Shave Club Does What Every Business Should Do

…They solve a problem or two, and create a brand with huge personality.

I realized I’d better talk about Dollar Shave Club when I found myself clicking the “Back” button on my browser so I could read more about the Humble Twin razor. I already knew that it was the razor I wanted – it’s the cheapest, and it only has two blades (for me, more blades = more irritation) – but I still went back.

I clicked “Back” because the blade was presented with a personality, and I wanted to learn more about that. It’s much like when I meet someone I have something in common with, I want to learn more about them. We all do it.

Beyond the beaming personality presented by Dollar Shave Club is a great business model. They solve a major problem: expensive razors. They also provide convenience in that the razors are automatically mailed each month.

If you want to see some fine marketing in action, check out DollarShaveClub.com. The website talks to you with fantastic energy, and it answers all of your questions (if you mail ordered CDs in the 90s, you’ll understand the second screenshot). You may have already been to the website; Dollar Shave Club’s video went viral last week. Watch it below, and you’ll probably end up watching it twice.

Dollar Shave Club has really started with a bang. It’ll be interesting to see how they keep things going. The company has built a solid brand, but in these times (with social media) it’s also important to listen and interact with customers. If they maintain their brand identity while Retweeting, commenting, and replying to fans, they may put Gillette out of business.

If you’re interested in learning more about the importance of fun in a brand, check this out.

Click right here to see what marketing guru Seth Godin has to say about Dollar Shave Club.

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Blog Buffet: March 9th, 2012

Blog Buffet is a part of Medium Joe where I list a few of my favorite blog posts. I only select posts of the highest quality so all can enjoy!

Why Marketers Never Learn from Others’ Social-Media Mistakes @ AdAge Digital

Why is the emotional experience of fun so important to an innovative brand? @ Thought Leaders Circle

Is Social Media Actually Making Us Less Connected? @ Mashable Social Media

Five Important Social Media Tips to Boost Your Brand @ AdAge Digital

8 Strategies for Launching a Brand Presence on Pinterest @ Mashable Social Media

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Will Facebook Be Around in Ten Years? (POLL)

The Future of Online Video

A couple weeks ago, I posted an article about a new category of user-generated content (UGC) called professional user-generated content (PUGC). The concept is pretty simple. Professional user-generated content is that which is produced by an individual or group who wouldn’t normally have the means to broadcast across traditional media for purposes such as professional advancement, profit, commercial, etc. That’s the gist of it. Still, before reading the rest of this post, I recommend you read that post.

With the separate (from UGC) economy of PUGC in mind, I am going to make the claim that video hosting website, Viddler, holds a prominent position in the future of online video.

Online video being produced for professional purposes is beginning to migrate away from UGC sites like Facebook and YouTube. Producers are moving to paid hosts like Viddler for several reasons.

The shift to paid hosting services will really start to happen when professional content creators realize they can either give money to free video hosts like YouTube by directing much of their video-watching traffic to those sites, or they can use something like Viddler (which doesn’t aim to direct traffic back to its own website), keep most of the traffic they’ve generated, and ultimately increase their own profits.

When users watch the videos of individuals who produce content for professional purposes on YouTube, potential and value are lost. It’s a lot like when a million dollar house is built in an area full of 70-thousand dollar houses, the 70-thousand dollar houses go up in value while the million dollar house loses value just by being in the same market area. The same thing happens with web real estate. If Viddler client Gary Vaynerchuk (Wine Library TV, now retired) were to publish alongside skateboarding dog and cute kitty videos on YouTube, his content would lose value, and much would be lost in all the noise.

Another cause for the shift to paid hosting is the large percentage of boring content that fills free hosts like YouTube. Users want what they want when they want it. Only if the content is interesting will users give up control of which specific videos they’re watching. It’s the same reason TV channels that focus on one major attraction, like TBS focuses on comedy, are growing in popularity. Viewers don’t have to jump any hurdles to get close to what they want.

Marketing guru Seth Godin swears by the human tendency to form tribes; groups of people who express much enthusiasm on a topic. The YouTube tribe is made up of people who love YouTube. The NFL tribe is made up of people who love football; the ones who watch the NFL Network (TV channel) all year long. Publishing video through Viddler allows the producer to create its own tribe rather than borrowing people from YouTube’s. People have an innate desire to belong to tribes, Viddler puts the video on the producer’s website or application. This makes it easy for consumers to find and be part of the producer’s tribe.

Any PUGC video host will offer the benefits I mentioned above. I chose Viddler as my example because I believe it has the most potential. They’re known for outstanding customer service. It’s wise to market customer service right now because there is a lot of competition offering very similar features.

Viddler is also my favorite candidate for its ability to innovate. It’s a constantly changing, constantly growing company as far as features go. According to Ian Borg, Viddler’s Product Marketing Manager, they’re the ones who pioneered timed comments and timed video comments. They were also the first to support high quality video and playback on a large video player. These are only some of the many innovations. The folks at Viddler also reached out to another PUGC (predominately) platform by giving users the ability to comment on a video through WordPress. And another PUGC-oriented innovation by Viddler was the branded video player.

Plus, they’ve already got a handful of well known companies as clients. Sony, AOL, Fail Blog, and Engadget are just a few of them.

As you can see, Viddler’s doing a lot of things right. They’re strong contenders in a new market. My prediction about the future of online video, then, is this: Free video hosting sites like YouTube will remain leaders, but only in the UGC market (people posting videos for friends and family). The new market of PUGC video (people posting videos for professional purposes) will expand, and paid hosting services like Viddler will grow substantially. The shift in location of quality video will cause internet users to break up into tribes.

After that, technology will have advanced enough that users will host their own content. No need to worry about that now. We’ll get to it in a few years.

Note: I have worked with social media and online video for the past eight years, but I am aware that nobody can predict the future with 100% accuracy. That said, I hope you’ll share your disagreements and agreements with me in the comments!

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