A couple weeks ago, I posted an article about a new category of user-generated content (UGC) called professional user-generated content (PUGC). The concept is pretty simple. Professional user-generated content is that which is produced by an individual or group who wouldn’t normally have the means to broadcast across traditional media for purposes such as professional advancement, profit, commercial, etc. That’s the gist of it. Still, before reading the rest of this post, I recommend you read that post.
With the separate (from UGC) economy of PUGC in mind, I am going to make the claim that video hosting website, Viddler, holds a prominent position in the future of online video.
Online video being produced for professional purposes is beginning to migrate away from UGC sites like Facebook and YouTube. Producers are moving to paid hosts like Viddler for several reasons.
The shift to paid hosting services will really start to happen when professional content creators realize they can either give money to free video hosts like YouTube by directing much of their video-watching traffic to those sites, or they can use something like Viddler (which doesn’t aim to direct traffic back to its own website), keep most of the traffic they’ve generated, and ultimately increase their own profits.
When users watch the videos of individuals who produce content for professional purposes on YouTube, potential and value are lost. It’s a lot like when a million dollar house is built in an area full of 70-thousand dollar houses, the 70-thousand dollar houses go up in value while the million dollar house loses value just by being in the same market area. The same thing happens with web real estate. If Viddler client Gary Vaynerchuk (Wine Library TV, now retired) were to publish alongside skateboarding dog and cute kitty videos on YouTube, his content would lose value, and much would be lost in all the noise.
Another cause for the shift to paid hosting is the large percentage of boring content that fills free hosts like YouTube. Users want what they want when they want it. Only if the content is interesting will users give up control of which specific videos they’re watching. It’s the same reason TV channels that focus on one major attraction, like TBS focuses on comedy, are growing in popularity. Viewers don’t have to jump any hurdles to get close to what they want.
Marketing guru Seth Godin swears by the human tendency to form tribes; groups of people who express much enthusiasm on a topic. The YouTube tribe is made up of people who love YouTube. The NFL tribe is made up of people who love football; the ones who watch the NFL Network (TV channel) all year long. Publishing video through Viddler allows the producer to create its own tribe rather than borrowing people from YouTube’s. People have an innate desire to belong to tribes, Viddler puts the video on the producer’s website or application. This makes it easy for consumers to find and be part of the producer’s tribe.
Any PUGC video host will offer the benefits I mentioned above. I chose Viddler as my example because I believe it has the most potential. They’re known for outstanding customer service. It’s wise to market customer service right now because there is a lot of competition offering very similar features.
Viddler is also my favorite candidate for its ability to innovate. It’s a constantly changing, constantly growing company as far as features go. According to Ian Borg, Viddler’s Product Marketing Manager, they’re the ones who pioneered timed comments and timed video comments. They were also the first to support high quality video and playback on a large video player. These are only some of the many innovations. The folks at Viddler also reached out to another PUGC (predominately) platform by giving users the ability to comment on a video through WordPress. And another PUGC-oriented innovation by Viddler was the branded video player.
Plus, they’ve already got a handful of well known companies as clients. Sony, AOL, Fail Blog, and Engadget are just a few of them.
As you can see, Viddler’s doing a lot of things right. They’re strong contenders in a new market. My prediction about the future of online video, then, is this: Free video hosting sites like YouTube will remain leaders, but only in the UGC market (people posting videos for friends and family). The new market of PUGC video (people posting videos for professional purposes) will expand, and paid hosting services like Viddler will grow substantially. The shift in location of quality video will cause internet users to break up into tribes.
After that, technology will have advanced enough that users will host their own content. No need to worry about that now. We’ll get to it in a few years.
Note: I have worked with social media and online video for the past eight years, but I am aware that nobody can predict the future with 100% accuracy. That said, I hope you’ll share your disagreements and agreements with me in the comments!